NutriHygiene support
Last updated 29 October 2026
NutriHygiene is run by M/S PROGRASEC. Write to us and a person on the team replies within 2 working days. We aim to resolve complaints within 7 working days.
Contact
- Email: business@prograsec.com (put “NutriHygiene” in the subject)
- Phone: +92 313 0173433
Account, refunds and terms
How do I delete my account and data?
Use the steps on the delete-account page, linked below. It also lists what we keep and for how long.
I paid for Nutrition Care. How do refunds work?
Care is paid through Safepay. Ask within 7 days of the charge; approved refunds go back to the original payment method within 10 business days. The refund policy has the details.
How do I cancel Premium?
Premium is billed by Apple or Google, so you cancel it in your App Store or Google Play subscriptions. Deleting the app does not cancel it.
The app logged the wrong food from my photo.
Photo estimates are shown for you to edit before anything is saved. If a food or portion is consistently wrong, email us the food name and we will look at it.